- +33 877 554 332
- [email protected]
- Mon - Fri: 9:00 - 18:30
Vanik Stays House Rules
House Rules
- No smoking: Smoking is strictly prohibited inside the house. If guests want to smoke, they must do so outside, away from any open windows or doors.
- No pets: Unfortunately, pets are not allowed in the house, even if they are well-behaved or hypoallergenic. This is to avoid any potential damages or issues for guests with allergies.
- Quiet hours: Please respect the neighbors by keeping noise levels down after 10 pm. No loud music, parties or gatherings are allowed after this time.
- Maximum occupancy: The maximum number of guests allowed is as per the reservation made on Airbnb. Additional guests are not allowed without prior approval from the host.
- Shoes off policy: Please remove shoes upon entering the house. This helps to keep the floors and carpets clean and prevents any potential damage.
- No food or drinks in the bedrooms: Food and drinks are not allowed in the bedrooms to avoid spills and stains on bedding or carpets.
- Keep the house clean: Please clean up after yourself and keep the common areas tidy. This includes washing dishes, wiping down counters, and throwing away any trash or recycling.
- No illegal activities: Any illegal activities, including drug use, are strictly prohibited on the property. Guests who violate this rule will be immediately asked to leave without a refund.
- Respect the property: Please treat the house and its contents with care and respect. Any damages caused by guests will be their responsibility to repair or replace.
- Check-out: Guests are expected to check-out by the designated time and leave the house in the same condition as when they arrived. Please follow the check-out instructions provided by the host, including returning keys to the designated location.
- Parking policy: Please park in the designated area only. Do not block driveways or park on the street, as this may violate local regulations or cause inconvenience for the neighbors.
- No candles or open flames: To prevent fire hazards, candles or other open flames are not allowed in the house. Please use alternative methods for creating ambiance, such as battery-operated candles or dimmer lights.
- No unregistered guests: Guests are not allowed to invite any unregistered guests onto the property without prior approval from the host. This is for security and safety reasons.
- No rearranging furniture: Please do not rearrange furniture or move any items without permission from the host. This is to avoid damages or potential safety hazards.
- No weapons or firearms: For the safety of all guests, weapons or firearms are strictly prohibited on the property.
- Respect for the environment: Please help us conserve energy and resources by turning off lights and appliances when not in use and avoiding excessive use of water.
- Lost and found items: Any items left behind by guests will be held for a maximum of 30 days. After that, they will be disposed of or donated to charity.
- Emergencies: In case of an emergency, please call 108 immediately. For any other issues, please contact the host as soon as possible to resolve the issue.
Check-in & Check-out Policy
Check-in:
- Check-in time is after 2 pm, to allow sufficient time for cleaning and preparation of the property.
- Guests are requested to inform the host of their estimated time of arrival in advance, to ensure that someone is available to welcome them and hand over the keys.
- For late-night check-ins, arrangements can be made with the host for key pickup or a self-check-in procedure.
Check-out:
- Check-out time is at 11 am on the day of departure, to allow sufficient time for cleaning and preparation for the next guest.
- Guests are requested to inform the host of their estimated time of departure in advance.
- Late check-out may be available upon request, subject to availability and an additional fee.
Flexible Cancellation
- Full refund for cancellations made up to 48 hours before check-in time.
- If guests cancel within 48 hours of check-in time, they will be charged for the first night of their stay.
- If guests decide to leave early, they will not receive any refund.
Refund Policy
- Guests will receive a 50% refund if they cancel at least 3 days before the check-in date.
- If guests cancel within 3 days of the check-in date due to an emergency or unforeseen circumstance (such as a natural disaster or illness), they will be eligible for a partial refund.
